[ Original Message ]
Hello my order number is 20181014-0001608.
If it is possible to exchange the color of FW Slim Slacks(1) from BLACK/S to CHARCOAL/S, I would like to change the color please.
If it is not possible to change the color, is it possible to cancel that ? Thank you.
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Hello Ina and thank you for contacting our customer service.
We have noted your request and have changed the FW Slim Slacks color BLACK/S to CHARCOAL/S
We kindly ask all customers to double check orders before check out as manual modifications may create complications in our system.
Please note that your changes will not be shown on your account nor in future notification emails as they have been made manually.
Your order might be delayed due to this change as we still need 3-12 business days to prepare the new item(s).
Thank you for your understanding
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