Hello

Thank you for contacting our Customer Care Services.

We try our best to swiftly send purchased items as soon as possible.

As you may already know, orders take 3-12 business days to process (excluding weekends and holidays). So, according to our policy, your order should be shipped by February 19th (Korean time)*

Having checked order 20200203-0001911, we are only waiting to receive the following item(s): [CHUU] Pleated Velvet Long Banded Skirt

Unfortunately, we don't have an exact date of restocking for this item. If you have a preferred date of shipping, please let us know.

Unfortunately, we cannot give you the exact date on which it will be ready but you are welcome to contact us again if you wish for an early update on your order status. If you need your package before a specific date, please let us know the date so we can monitor it accordingly. If there are some items that are not ready by the aforementioned date, they may be sent in a separate package later, for no additional charges.

You will be notified by email with your package tracking number when your order is on its way.

We appreciate your patience.