I cannot accept you offering unwanted return process.

You said my skirt does not have any problem.

Look at the Attachment 1.

The picture of skirt that you posted for customer has straight line.

Mine is little bit tilted,and the tilted part makes skirt shape so weird. (look at the attachment 2)

I am so disappointed on your decision. Don't look down on your costumer.

THE   SKIRT   HAS   PROBLEM    OBVIOUSLY!!!!!!!!!

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Hello Sunghwa Cheong

Thank you for reaching our customer care services.

We understand your frustration, especially when the item does not match the featured pictures.

Our previous representative thought that the item was not defective and therefore send you the file for an unwanted return.

On his behalf and all the CHUU customer service team, we are sorry for the inconvenience.

We refund the price of the item to your credit card. Please note that refunds might take up to 5 business days so we attach the proof of refund for your reference.

Again we are very sorry for the inconvenience and will review among our team our defective process

Please note that you do not need to return the item.

We appreciate your understanding regarding this matter.